Booking a tour is simple! Just select the tour you’re interested in, choose the date and number of participants, and then proceed through the online payment process. Once completed, you will receive a booking confirmation via email.

Yes, you can change the date or time of your reservation, provided that the change is made at least 24 hours before the scheduled tour. To make changes, please contact our customer service team.

You can cancel your reservation up to 24 hours before the tour for a full refund. Cancellations made less than 24 hours before the tour will not be eligible for a refund.

Yes, all of our tours are conducted in English by professional guides. We also offer tours in other languages upon request, so please let us know if you need a guide who speaks a different language.

No, you do not need to print your ticket. You can simply show your e-ticket on your smartphone or another mobile device to the guide at the start of the tour.

Yes, most of our tours are suitable for children. We recommend checking the specific tour description for age recommendations or contacting us if you have any concerns.

We recommend wearing comfortable clothing and shoes suitable for walking. Depending on the weather, you might also want to bring a hat, sunscreen, or a raincoat.

Yes, our tours operate in most weather conditions. However, in the case of extreme weather, we may need to reschedule or cancel the tour for safety reasons. If this happens, we will notify you as soon as possible.